Quadient Inspire

Extensive Customer Communications Management

Download The Quadient Overview

Are you an IT leader looking to making the move to omni-channel? Or a CCM Manager looking to better support your line of business owners with a low-code solution to quickly implement new digital services that are fully integrated with your off-line channels? BOS and Quadient are here to help! We realize digital transformation isn’t just about delivering on new channels, it’s about upgrading your entire business to run at the speed of today’s commerce.

Quadient Inspire CCM at a Glance

ON
BOARDING

Digital forms and processes. Data pre-population. eSignature integration

OUTPUT
MANAGEMENT

Print, e-delivery, email, SMS, web and mobile. On-demand and batch communications. Dynamic and interactive communications

BUSINESS USER
EMPOWERMENT

Business user content authoring. Interactive quote creation. Web-based collaboration

CCM PLATFORM
CONSOLIDATION

Legacy system integration. Template migration and consolidation. Data ecosystem integration

COMPLIANCE
MANAGEMENT

Comprehensive tracking. Synchronized omni-channel preview. Mobile and web approval

Empowering your Business

Communications
Design

Content
Creation

Personalized
Communications

Omni-channel
Delivery

Two-way
Communication

Measurement
and Reporting

Harmonize Digital Experience and Regulations

Digital Experience

The rules of the game have changed. Digital consumers are increasingly turning towards those who offer choice, convenience, and personalized service and experience.

Regulations

Regulations are forever changing and increasing, forcing enterprises to manage offline processes to remain compliant.

Quadient Inspire allows you to manage these two forces with one solution, designed to bring together your entire organization in the name of customer experience.

B.O.S, Quadient and You

Achieve more with less

Eliminate shadow IT while supporting your business leaders

Quadient Inspire allows you to upgrade your current design team’s capabilities and extend existing communication templates to new channels. Offering your users the ability to take on multi-channel and omni-channel projects efficiently, without the need for digital-only solutions or engaging with expensive agencies.

Integrate with your current infrastructure

Or migrate to one complete platform

Support your long-term needs by moving to our CCM solution. Leverage Quadient Inspire to marry the output from all of your pre-existing systems or choose to migrate to Inspire. Leverage best practices developed and tested in the field across hundreds of customer projects. Shorter,  predictable upgrade cycles means less chance of a major error in upgrade testing.

Distribute personalized omni-channel experiences

Not digital only

Inspire is designed to help you deliver on projects to all channels more quickly by speeding up the slowest and most critical channel (print and archived documents) to help you monitor and control all customer communications in one place. Use pre-existing templates and data from your core systems to create highly personalized, relevant communications for delivery across all channels.

Close the IT skills gap

Upskill your IT team to deliver great digital experiences

With documentation on architecture, performance, testing and implementation, along with a comprehensive enterprise knowledge portal. Produce new omni-channel communications in days rather than months – test your designs on all channels in minutes, with fully integrated tracking and approval processes.

Empower front-line staff

Deliver compliant, personalized communications in less time

Enable front-line staff to customize and send approved communications quickly and easily on any channel. Manage risk by ensuring that customer communications meet brand standards and comply with regulations. Track and approve communications with just the click of a button.

Involve subject matter experts

To deliver compliant communications

Define content areas in your communication templates and assign roles and tasks to your top subject matter experts. Track content changes and retain control of design and deliverability, leverage compliant content across all channels through one integrated platform.

You have the world to gain