Solutions
Complete Digital and Online Business Solutions
Why you should connect with BOS
Truly successful customer experiences require instant and uninterrupted access to information and services through a growing array of digital channels, online services and mobile applications. With almost all businesses now moving away from a paper based systems, you and your services need to keep up in the race, with BOS we offer a smooth transition of your business into the digital and online landscape.
Understanding our Solutions
What is Customer
Experience ?
In commerce, customer experience is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction is made up of three parts: the customer journey, the brand touchpoints the customer interacts with, and the environments the customer experiences (including the digital environment) during their experience. A good customer experience means that the individual’s experience during all points of contact matches the individual’s expectations.
A digital experience is an interaction between a user (customer, partner or employee) and an organization that is possible only because of digital technologies.
Understanding Our Solutions
What is a Digital Experience?
Understanding our Solutions
What is Electronic Archiving?
Electronic Archiving means to preserve records. The records are stored on a digital storage system ie. a database. Archiving documents is a critical function of document management.
Our Solutions
01.
Quadient Inspire
Whether you are an IT leader looking to making the move to omni-channel or a CCM Manager looking to better support your line of business owners with a low-code solution to quickly implement new digital services that are fully integrated with your off-line channels, BOS and Quadient are here to help.
02.
Quadient Customer Journey Mapping
Quadient® Customer Journey Mapping is the only cloud-based journey mapping tool that incorporates the digital and physical touchpoints your customers interact with into your journey maps. CX teams easily share feedback with business users directly allowing improvements to be made in real-time.
03.
Quadient Digital Advantage Suite
Quadient Digital Advantage Suite is the only low-code digital experience platform that enables you to develop personalized and interactive mobile and web experiences that are fully integrated with core systems and aligned with non-digital channels
04.
Quadient Archive and Retrieval
Quadient Archive & Retrieval is highly scalable solution that enables you to improve customer experience by providing fast and easy access to documents and data across all channels..