Complete Digital and Online Business Solutions
Why You Should Connect Your Business with BOS
Truly successful customer experiences require instant and uninterrupted access to information and services through a growing array of digital channels, online services and mobile applications. With almost all businesses now moving away from paper based systems, you and your services need to keep up in the race, with BOS we offer a smooth transition of your business into the digital and online landscape.
What is Customer Experience?
In commerce, customer experience is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction is made up of three parts: the customer journey, the brand touch-points the customer interacts with, and the environments the customer experiences (including digital environment) during their experience. A good customer experience means that the individual’s experience during all points of contact matches the individual’s expectations.
Whether you are an IT leader looking to making the move to omni-channel or a CCM Manager looking to better support your line of business owners with a low-code solution to quickly implement new digital services that are fully integrated with your off-line channels, BOS and Quadient are here to help. Because digital transformation isn’t just about delivering on new channels, it’s about upgrading your entire business to run at the speed of today’s commerce…READ MORE
Quadient Customer Journey Mapping
Quadient® Customer Journey Mapping is the only cloud-based journey mapping tool that incorporates the digital and physical touchpoints your customers interact with into your journey maps. Customer experience teams easily share feedback with business users directly through the tool, so improvements are made in real-time…READ MORE
What is Digital Experience?
A digital experience is an interaction between a user (customer, partner or employee) and an organization that is possible only because of digital technologies.
Quadient Digital Advantage Suite
Quadient Digital Advantage Suite is the only low-code digital experience platform that enables you to develop personalized and interactive mobile and web experiences that are fully integrated with core systems and aligned with non-digital channels…READ MORE
What is Electronic Archiving?
Electronic Archiving means to preserve records. The records are stored on a digital storage system ie. a database. Archiving documents is a critical function of document management.
We believe in pushing the boundaries of what data can do. Whether you are looking for in-house, cloud solutions or both, as a distributor of D-Tech technologies we have the perfect solution for you and your business…READ MORE